Despite the immense praise and box office success of Spider-Man: Across the Spider-Verse, certain audiences worldwide have reported audio playback issues, specifically citing instances of low or below-average volume levels that don’t meet the typical theatrical experience.

Producer Addresses The Concerns

Producer Phil Lord took to Twitter to acknowledge the problem and offer a solution. He explained that the intended volume level for Spider-Verse 2 should be set at reference (7) and encouraged moviegoers to ensure that theaters are playing the film at this recommended level. Lord even had special stickers made to remind projectionists to play the movie at its full volume.

Working Towards A Resolution

Lord’s actions demonstrate a proactive approach to resolving the audio issues. While these problems haven’t severely impacted the overall viewing experience for many, Sony and the Spider-Verse 2 team are actively working to correct the situation. Their efforts aim to ensure that audiences can fully enjoy the movie’s grandeur and experience the meticulous sound design that hundreds of hard-working creatives have dedicated months and years to perfect.